Patient Navigator

Oaks Integrated Care • Eastampton Township, NJ

28d • Onsite

About The Position

As the Patient Navigator, you will work within our Opioid Overdose Recovery Program (OORP) located in Burlington County, NJ. Our OORP program responds in-person at participating Burlington County emergency rooms to survivors reversed from an overdose. Recovery Specialists link survivors to treatment, follow-up care, peer support and community resources.

Requirements

• Bachelor Degree in the human services, or related field, required
• At least 3 years of experience in behavioral health
• Valid Driver's License required
• All positions require a valid driver’s license in good standing and pre-employment drug screening.

Nice To Haves

• Masters Degree preferred
• Supervisory experience preferred

Responsibilities

• Provide support and oversight to the Opioid Overdose Recovery Program (OORP), including direct supervision of Peer Recovery Support staff
• Conducts weekly group supervision and meets with assigned staff individually on a regular basis to address
• Participates in team-based care and shared decision-making, collaborates with other staff members to support the individual achieve recovery
• Navigates services with the Interim Management Entity (IME), substance abuse treatment providers and other social service providers according to the needs and preferences of the survivor
• Supports and empowers survivors to make informed treatment decisions. Demonstrates ongoing knowledge of substance abuse treatment providers to help survivor access their preferred treatment providers
• Develops a recovery plan and supports the survivor
• Supports individual in exploring community resources/social supports and provides referrals as necessary
• Trains stakeholders, such as ED hospital staff, in proper protocols and procedures regarding the program
• Documents all interactions with the individual and communicates with the team, maintains accurate and up-to-date information in the individual’s electronic health record and state-reporting database
• Promotes consumer-driven services and recovery-orientated environment; assists individual and their family in making decisions, taking action and treatment planning. Provides education and information to the individual and their family
• Provides 24/7 on-call support for the program and assists with additional coverage during program hours with high volume
• Performs program evaluation by reviewing quarterly reports, continuously monitors program outcomes and objectives and communicates with third-party evaluator as necessary and required
• Recruiting, training, and developing a highly motivated and effective team
• Provides guidance, leadership, and coaching to employees and ensures timely feedback, including performance appraisals
• Ensures all aspects of the program adhere to necessary agency and state licensing policies and procedures
• Participate in committees as appointed internally and in the community
• Responsible for maintaining a positive working relationship with DMHAS representatives and other community representatives
• All other appropriate duties that contribute to the success of the OORP program, as assigned

Benefits

• Competitive base salary
• Medical and dental insurance
• Vision plan
• Retirement plan
• Flexible spending plans
• EXCELLENT time benefits for qualified positions!
• Opportunity for personal and career growth, including supervision towards professional licensure for eligible candidates
• Team-oriented environment – we practice the FISH! Philosophy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level