PATIENT NAVIGATOR - OPHTHALMOLOGY - FULL-TIME DAY SHIFT 25339

Bergen New Bridge Medical Center • Paramus, NJ

7d • $42,000 - $60,000

About The Position

We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Patient Navigator.

Requirements

• 2-3 years pf experience working in a community or health settings preferred
• Demonstrated commitment to impacting the care of patients
• Knowledge of complex patient issues preferred
• Outreach methods and strategies experience required
• Support, advocate and coordinate care for clients
• Excellent written and communication skills
• Detail oriented with the ability to multi-task
• Strong time management, organizational and planning skills
• Bachelor’s Degree Required

Responsibilities

• Contact patients over the phone to assist in setting up appointments and provide reminder phone calls prior to every appointment.
• Works with patients, providers and BNBMC care team to set goals for patients care.
• Provide navigation for patients by addressing any concerns and scheduling complications that would prevent them from cancelling appointments.
• Address any relevant insurance concerns or issues by connecting patients with appropriate resources and team members.
• Provide culturally sensitive services to patients from different cultures.
• Maintain regular communication with the patient’s providers.
• Refer to internal case management services when other issues are identified.
• Document every intervention into the appropriate medical records.
• Be involved in evaluation and research activities in the program as needed.
• Considers social determinants in health in all patient navigation endeavors
• Performs other duties as assigned to support the overall objectives of the department and organization.

Benefits

• We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans.
• We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays.
• Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees