Patient Navigator
Advanced Diagnostic Group•Orlando, FL
•Onsite
About The Position
Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint, cutting-edge technology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year. We are currently hiring for a Patient Navigator at our ADG Kirkman facility. This will be a full time position.
Requirements
- High School Diploma or equivalent experience.
- CPR Certification.
- 1 year in medical/hospital setting
- Interpersonal Skills: Relationship building skills to work with all functional units of the organization effectively. Experience in working with demanding customers.
- Communications Skills: Effective communication skills; verbal, non-verbal and written
- Team/Independent Worker: Ability to works under pressure and while managing competing priorities Past experience in meeting/exceeding Service Level Agreements (SLA) turnaround time for assigned tasks, follow ups, and issues resolution to closure. Ability to make disciplined and timely decisions within in a timely fashion. Experience working in a collaborative team environment
- Diligent attention to detail is essential due to the work environment.
- Past experience in ensuring ethical practice and maintaining confidentiality.
- Good customer service skills
- Ability to multi task and prioritize.
Responsibilities
- Ensures patient satisfaction by providing excellent service by ensuring ease of appointment scheduling.
- Works with case managers to ensure that reports are available and uploaded in time for patients follow up appointments.
- Works with case managers on addendums, and direct contact between provider and radiologist.
- Obtain preauthorization and/or predetermination for imaging procedures from insurance companies.
- Provides supporting documentation for all insurance appeals and denials.
- Other duties as assigned.
Benefits
- Competitive compensation
- Flexible scheduling
- Cross training opportunities
- Medical, dental, and vision insurance
- HSA accounts with employer contributions
- 401(k) eligibility with employer match
- Paid holidays
- Defined PTO and sick time programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
