PATIENT NAVIGATOR - QIP - FULL-TIME DAYS (24555)

Bergen New Bridge Medical Center • Paramus, NJ

18h • $42,000 - $60,000

About The Position

Join Our Team at New Bridge Medical Center!

We are dedicated to providing high-quality, compassionate care to our diverse
community. As a leading healthcare provider, we offer a supportive and inclusive
work environment. If you’re passionate about making a difference and thrive in a
collaborative setting, New Bridge Medical Center is looking for a Patient
Navigator.

Requirements

• Excellent communication and interpersonal skills
• Experience working with behavioral health and/or substance use population.
• Experience working in a medical or social services environment preferred
• Strong attention to detail
• Proficient with computer databases
• Analytical problem-solving skills
• Ability to manage time, prioritize, and meet deadlines
• Ability to work independently and as a team member
• Good attitude, professionalism, promote team attitude
• Bachelor's Degree in behavioral health field required

Nice To Haves

• Proficiency in Spanish preferred
• Master's Degree in behavioral health field preferred

Responsibilities

• Contacts patients post discharge per QIP-NJ contractual requirements.
• Communicates with patient Care Team members (physicians, behavioral health team and/or other health care providers) to provide patient with integrative care.
• Carries out tasks to execute the medical and support service plans including but not limited to guiding patients to appointments and accompanying them when necessary.
• Acts as the primary liaison with medical providers to ensure patient adherence to care.
• Tracks patient attendance for medical appointments, initiates outreach as well as adhering to missed appointment procedures.
• Coordinates treatment plan adherence.
• Coordinates deliverables per HORIZON ISC program.
• Monitors internal data dashboard to coordinate patient care.
• Identifies community resources to address patients' social determinants of health.
• Provides referrals to community resources as needed and follow up to ensure referral completion.
• Maintains program database of community partners and referrals.
• Maintains documentation of all patient encounters and completes reporting requirements according to organizational and contractual requirements.
• Maintains strict confidentiality in accordance with state and agency policies.
• Attends and represents the organization at professional conferences, in-service training, and meetings at the request of or with the approval of supervisor.
• Flexibility with covering weekend/evening shifts.
• Other duties as assigned.
• Performs other duties as assigned to support the overall objectives of the department and organization

Benefits

• We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans.
• We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays.
• Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees