PATIENT NAVIGATOR - PRIMARY CARE | AMBULATORY CARE CENTER | FULL-TIME DAY SHIFT (25428)

Bergen New Bridge Medical Center • Paramus, NJ

1d • $42,000 - $62,000 • Onsite

About The Position

Join Our Team at New Bridge Medical Center! We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Patient Navigator.

Requirements

• Outreach methods and strategies experience required
• Support, advocate and coordinate care for clients
• Excellent written and communication skills
• Detail oriented with the ability to multi-task
• Strong time management, organizational and planning skills

Nice To Haves

• 2-3 years of experience working in a community or health settings preferred
• Demonstrated commitment to impacting the care of patients
• Knowledge of complex patient issues preferred

Responsibilities

• Contact patients over the phone to assist in setting up appointments and provide reminder phone calls prior to every appointment.
• Works with patients, providers and BNBMC care team to set goals for patients care.
• Provide navigation for patients by addressing any concerns and scheduling complications that would prevent them from cancelling appointments.
• Address any relevant insurance concerns or issues by connecting patients with appropriate resources and team members.
• Provide culturally sensitive services to patients from different cultures.
• Maintain regular communication with the patient’s providers.
• Refer to internal case management services when other issues are identified.
• Document every intervention into the appropriate medical records.
• Be involved in evaluation and research activities in the program as needed.
• Considers social determinants in health in all patient navigation endeavors
• Performs other duties as assigned to support the overall objectives of the department and organization.

Benefits

• competitive medical, dental, and vision plans
• generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays
• tuition reimbursement
• continuing education programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level