Patient Navigator Specialist

Cottage HealthGoleta, CA
$25 - $37

About The Position

Cottage Health seeks a Patient Navigator Specialist for their CH Navigation Center department responsible for connecting the Cottage Health community with efficient access to care. The position is responsible for scheduling appointments, verifying insurance, reviewing/editing/obtaining pre-authorizations, and communicating directly with clinical staff/offices on pertinent patient information. Staff are adept at resolving any general inquiries posed by patients and callers. Provides exceptional customer service and demonstrates dedication to the organization's mission, vision and values.

Requirements

  • Related years of experience

Responsibilities

  • Scheduling appointments
  • Verifying insurance
  • Reviewing/editing/obtaining pre-authorizations
  • Communicating directly with clinical staff/offices on pertinent patient information
  • Resolving general inquiries posed by patients and callers
  • Providing exceptional customer service
  • Demonstrating dedication to the organization's mission, vision and values

Benefits

  • Shift differentials
  • On-call pay
  • Incentive pay
  • Bonus opportunities
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