Patient Navigator Specialist 1

The Ohio State University

10d • Onsite

About The Position

The Patient Navigator will work as an integral part of the multidisciplinary care team to assist patients before, during and after cancer treatment through the continuum of care. The Patient Navigator (PN) works in a dynamic health care environment within one or more departments providing one-on-one assistance to patients, navigating them through the health care system to ensure timely screening, diagnosis, treatment, and/or post-treatment cancer care and supportive services. They work with other health care professionals to establish and maintain a climate of mutual respect, dignity, ethical integrity, and trust and participate in multi-disciplinary teams to provide patient care that is safe, timely, efficient, effective, and equitable. They use knowledge of one's role and the roles of other health care professionals to appropriately assess and address the needs of patients served to optimize health and wellness. PN serves as a point of contact among providers, patients, and other clinical caregivers, empowering and advocating for patients in dealing with the disease and the treatment. This position will conduct evaluation focused on barriers to care, access, and quality indicators and support the cancer patient/survivor and their family by identifying resources for them as they navigate through medical, insurance, financial and other social issues. Assist patients with identifying administrative, structural, social, and practical issues to participate in decision-making and solutions for example participation in clinical trials empowering them to self-navigate. PNs have knowledge of cancer screening, diagnosis, treatment, survivorship, and related physical, psychological, and social issues to ensure connection and referral to appropriate resources. Maintain and coordinate up-to-date resources and materials and patient resources to address the Social Determinants of Health. Work with the care team, social work, Patient Care Resource Managers (PCRMs) and others internally to address patient needs. PNs do active documentation of encounters with patients, barriers to care, and resources or referrals to resolve barriers, which are noted in the medical record. PN will focus on facilitating timely access to care across the continuum.

Requirements

• A bachelor’s degree in education, Public Health or selected field with emphasis on case management or social work.
• Relevant experience working with relevant populations or equivalent combination of education and experience is preferred.
• Experience working in a multi-cultural setting.
• Ability to initiate and maintain positive working relationships with CCOE staff, internal and external partners.
• Good communication skills, such as listening well and using language appropriately.

Nice To Haves

• Experience working in a community-based setting preferred.
• Ability to initiate and maintain positive working relationships with CCOE staff, internal partners and patients.
• Ability to promote patient navigator services within the multidisciplinary team.
• Develop understanding of communities served and community connectedness.
• Good communication skills, such as listening well, and using language appropriately.

Responsibilities

• Assist patients before, during and after cancer treatment through the continuum of care.
• Provide one-on-one assistance to patients, navigating them through the health care system to ensure timely screening, diagnosis, treatment, and/or post-treatment cancer care and supportive services.
• Participate in multi-disciplinary teams to provide patient care that is safe, timely, efficient, effective, and equitable.
• Assess and address the needs of patients served to optimize health and wellness.
• Serve as a point of contact among providers, patients, and other clinical caregivers, empowering and advocating for patients in dealing with the disease and the treatment.
• Conduct evaluation focused on barriers to care, access, and quality indicators.
• Support the cancer patient/survivor and their family by identifying resources for them as they navigate through medical, insurance, financial and other social issues.
• Assist patients with identifying administrative, structural, social, and practical issues to participate in decision-making and solutions.
• Maintain and coordinate up-to-date resources and materials and patient resources to address the Social Determinants of Health.
• Work with the care team, social work, Patient Care Resource Managers (PCRMs) and others internally to address patient needs.
• Document encounters with patients, barriers to care, and resources or referrals to resolve barriers in the medical record.
• Facilitate timely access to care across the continuum.

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level