Hospice Clinical Liaison

CommuniCare Health Services • Akron, OH

1d

About The Position

Dignity Care Hospice, a division of CommuniCare Health Services, is seeking a compassionate Patient Navigator / Navigator Liaison to serve as a bridge between patients, families, and the internal healthcare system. The role guides patients and families through care planning, treatment decisions, and available internal and external resources.

The Navigator Liaison supports patients throughout their healthcare experience by helping them understand their conditions, treatment options, and available resources, and by facilitating communication with healthcare providers to support informed decision-making. The position serves the hospice office service area and requires travel to healthcare facilities and patient homes. Flexibility in work hours may be required to meet patient needs.

Requirements

• LPN or RN with a valid nursing license.
• At least 3 years of clinical nursing experience; home health, hospice, or skilled nursing experience is preferred.
• Strong knowledge of advanced care planning and healthcare regulations.
• Excellent interpersonal and communication skills, including the ability to build rapport with patients and families.
• Ability to work independently and collaboratively with interdisciplinary teams.
• Strong organizational and time-management skills.

Nice To Haves

• Experience with electronic health record (EHR) systems.
• RN licensure is preferred but not required.
• Experience in home health, hospice, or skilled nursing.

Responsibilities

• Conduct comprehensive assessments of patients’ medical, emotional, and social needs.
• Collaborate with interdisciplinary teams, including physicians, social workers, and therapists, to develop individualized care plans.
• Assist patients and families with advanced care planning, including goals of care, treatment preferences, and end-of-life decisions.
• Serve as a liaison between patients, families, and providers to facilitate care transitions.
• Educate and support patients and families on available hospice and healthcare resources.
• Monitor patient progress and adjust care recommendations as appropriate.
• Maintain accurate documentation of assessments, care plans, and interactions in compliance with regulations.
• Participate in quality improvement initiatives and help develop best practices in patient navigation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed