Patient Management Coordinator

Singing River Health System • Ocean Springs, MS

12d • Onsite

About The Position

The Patient Management Coordinator will serve as the central point of coordination between the ED, procedural areas, clinics, external organizations, registration, nursing, case management, providers, EVS and other key departments to facilitate patient movement throughout the health system. They will manage bed assignments and bed utilization across all three campuses to include admissions, internal transfers, discharges and direct admits and will promote timely bed preparation and readiness. They will identify bed availability issues promptly, coordinating with the House Supervisor, CSO Staffing Coordinators and nurse leadership to address capacity challenges.

Requirements

• Graduate from NLN School of Nursing.
• Associate’s degree required.
• Currently licensed to practice as a Registered Nurse in the state of Mississippi.
• Must have de-escalation training completed by the end of position orientation (90 days).
• At least 3 years of experience as a registered nurse.
• Knowledge of patient populations, clinical procedures, patient admissions and bed management.
• Keen mental faculties/assessment and decision-making abilities.
• Superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
• Strong written and verbal communication skills.
• Emotional stability conducive to dealing with high stress levels.
• Ability to work under pressure and meet deadlines.
• Attention to detail and the ability to multi-task in complex situations.
• Ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
• Superior customer service skills and professional etiquette.
• Proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
• Ability to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

Nice To Haves

• Bachelor’s degree preferred.
• Appropriate level of de-escalation training.

Responsibilities

• Serve as the central point of coordination between the ED, procedural areas, clinics, external organizations, registration, nursing, case management, providers, EVS and other key departments to facilitate patient movement throughout the health system.
• Manage bed assignments and bed utilization across all three campuses to include admissions, internal transfers, discharges and direct admits.
• Promote timely bed preparation and readiness.
• Identify bed availability issues promptly, coordinating with the House Supervisor, CSO Staffing Coordinators and nurse leadership to address capacity challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree