Patient Liaison

Jax Spine & Pain Centers•Jacksonville, FL

5d•Onsite

About The Position

Jax Spine & Pain Centers is North Florida’s leading provider of progressive interventional pain relief for the treatment of back, neck, shoulder, knee, hip and chronic pain. We are seeking a Marketing Representative to join our team.

Requirements

Strong organizational and interpersonal skills.
Excellent communication skills, both written and verbal.
Solid time management and execution skills.
Able to work as a positive team member with peers and management.
Able to develop, foster and advance relationships with others, both within and outside of the organization.
Ability to maintain and ensure confidentiality of all patient/client information in accordance with HIPAA policies and procedures.

Nice To Haves

Bachelor’s Degree in marketing or healthcare-related field preferred.

Responsibilities

Identify and target key physicians and physician groups based on historical business trends, referring history and physician specialty.
Schedule and conduct regular sales calls, business entertainment, educational offerings and special events with customers/prospects to increase new patient referrals.
Manage database, including contact information, preferences, protocols and special requests.
Communicate referring office concerns, complaints, and compliments to the appropriate individual.
Maintain a working knowledge of all physician specialties, referral patterns and competitors. Share knowledge with Practice Managers.
Develop and communicate weekly plans to effectively target customers and maintain frequency with top accounts.
Based on business needs, coordinate and facilitate regular pathways for communication with clinics/hospitals to capitalize on opportunities for growth.