Patient Liaison l Renal Dialysis

Gundersen Health SystemLa Crosse, WI
Hybrid

About The Position

Join Gundersen Health System as a Patient Liaison - Renal Dialysis. As a Patient Liaison in our Renal dialysis department, you’ll be the welcoming face and steady support for patients throughout their healthcare journey—making every interaction count. Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient. Provide top-tier customer service through phone, in-person, and digital interactions. Collaborate with providers, medical staff, and leadership to support patient care and clinic flow. Be a key part of a team that values empathy, efficiency, and excellence.

Requirements

  • High School Diploma or equivalency
  • 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows.

Responsibilities

  • Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient
  • Provide top-tier customer service through phone, in-person, and digital interactions
  • Collaborate with providers, medical staff, and leadership to support patient care and clinic flow
  • Be a key part of a team that values empathy, efficiency, and excellence

Benefits

  • Starting pay of $17.54/hour with increase based on experience!
  • Support to grow in your career with access to our Career Development Center and Tuition Investment Program
  • Top-rated retirement plan and healthcare benefits
  • Departmental leadership that supports you as you do your best work.
  • Work/Life balance to love what you do and where you live.
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