Patient Liaison l Tomah Clinic
About The Position
Join Emplify by Gundersen as a Patient Liaison! This role blends customer service with purpose, supporting patients throughout their healthcare journey and providing assistance across all primary care and specialty departments at the Tomah clinic. Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.
Requirements
- High School Diploma or equivalency
- 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows.
Responsibilities
- Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient
- Provide top-tier customer service through phone, in-person, and digital interactions
- Collaborate with providers, medical staff, and leadership to support patient care and clinic flow
- Be a key part of a team that values empathy, efficiency, and excellence
Benefits
- Starting pay of $17.54/hour with increase based on experience!
- Support to grow in your career with access to our Career Development Center and Tuition Investment Program
- Top-rated retirement plan and healthcare benefits
- Departmental leadership that supports you as you do your best work.
- Work/Life balance to love what you do and where you live.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
