Patient Journey Partner, Ophthalmology

Roche • Quebec, QC

10d • Hybrid

About The Position

At Roche, you are encouraged to be yourself, valued for your unique qualities, and respected for who you are, fostering personal and professional growth. The company's culture promotes personal expression, open dialogue, and genuine connections. Roche's mission is to prevent, stop, and cure diseases, ensuring universal access to healthcare for current and future generations. As a Patient Journey Partner in Ophthalmology, you will embody Roche's core values of Integrity, Courage, and Passion to transform the Ophthalmology landscape. The role seeks a visionary with the courage to challenge the status quo and the integrity to build deep, trust-based partnerships with stakeholders. A relentless passion for networking will drive curiosity to understand customer needs, fostering authentic connections and innovative collaborations that significantly impact patients' lives.

Requirements

• University degree in scientific, economic, or business field.
• 7+ years' of experience in life sciences or healthcare sector.
• Ability to build strong relationships with external stakeholders and deliver tailored solutions.
• Demonstrate an understanding of fast-paced, competitive market dynamics and the Canadian healthcare system.
• Expertise in stakeholder engagement and partnering, including leading cross-functional teams and leveraging digital tools for improved stakeholder experience.
• Ability to travel depending on the business need.

Nice To Haves

• Advanced degree.
• 3+ years experience in pharmaceutical sales or key account management, Ophthalmology preferred.

Responsibilities

• Acting as the key liaison between stakeholders and Roche, leveraging your influence to foster impactful relationships, trust, and collaboration within the Ophthalmology sector, thereby driving meaningful connections and mutual growth.
• Ensuring appropriate use of Roche's products, sharing benefits and risks with Health Care Practitioners in a truthful and balanced manner.
• Collaborating with cross-functional colleagues to prioritize and plan account activities based on team priorities.
• Partnering across functions to address stakeholder needs, prioritize solutions, and evaluate progress.
• Implementing an omnichannel approach to engage stakeholders with Roche's offerings.
• Participating in a peer-to-peer coaching and mentorship model within self-organizing teams.
• Embracing self-directed learning and experiential growth as part of the working culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees