Call Center-Based Patient Intake Trainee Program (Greenbrook)

Neuronetics, Inc. • Delray Beach, FL

1d • Onsite

About The Position

This is a 6-week, paid Patient Intake Training Program designed to develop the next generation of Patient Intake Specialists. The program provides comprehensive training in patient engagement, scheduling, communication, and healthcare operations. Trainees who successfully complete the program and meet performance expectations may be offered full-time employment.

Requirements

• Reliable attendance and punctuality
• Active engagement throughout training
• Professionalism and respect for patients and team members
• Strong comprehension and application of training materials
• Authorization to work for any employer in the US

Nice To Haves

• A positive, compassionate attitude
• Strong communication and interpersonal skills
• Call center or customer service experience with demonstrated phone proficiency
• Motivation to learn and grow
• Interest in a healthcare administration career

Responsibilities

• Engage with patients
• Schedule appointments
• Communicate effectively
• Support healthcare operations
• Adhere to company policies and confidentiality guidelines
• Attend training modules
• Practice with real-world application
• Shadow experienced Patient Intake Specialists
• Participate in regular feedback and evaluations

Benefits

• Paid training
• Potential for full-time employment
• Health benefits
• Dental insurance
• Vision insurance
• Optional supplemental medical insurance
• Health savings accounts
• Flexible spending accounts
• Company-paid life insurance
• Voluntary life insurance
• Company-paid short term disability insurance
• Company-paid long term disability insurance
• 401(k) savings and investment plan with company contribution
• Paid time off (vacation and personal time for non-exempt employees)
• Flex-PTO for full-time exempt employees
• Paid sick leave (if applicable and required by state law)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed