Patient Intake Representative Full Time

Labcorp•Arcadia, CA

3d•$20 - $29•Onsite

About The Position

At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a Patient Intake Representative to work in a Patient Service Center in Arcadia, CA. In this role you will provide exceptional customer service and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. PIR’s may be eligible for participation in the Phlebotomy Incentive Plan, which pays a quarterly bonus based on performance metrics.

Requirements

Requires a High School Diploma, or equivalent
1-year health care data entry, medical insurance experience is preferred
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision

Responsibilities

Schedule patient appointments and greet patients upon appointment arrival
Ensure a welcoming environment for all patients and visitors
Assist patients with registration and check in procedures
Data entry of patient demographics and billing information
Verification of insurance coverage and collect/post payments to patient accounts
Collect and prepare specimens for testing and analysis when needed
Call physician offices to confirm the accuracy of test orders
Monitor and log patient wait times on a regular basis
Notify the supervisor of any patient issues in a timely manner
Promote and provide information about LabCorp patient services
Manage office supplies to ensure proper inventory levels
Open and close the office when required
Perform administrative and clerical duties as necessary