Patient Insurance Advocate- Tampa, Fl.

HealthFund Solutions LLCTampa, FL
Hybrid

About The Position

The Insurance Advocate enrolls patients in ACA Marketplace plans. This is a hybrid position that requires on-site presence at the assigned hospital facility as needed, Monday–Friday, 8:00 a.m.–4:30 p.m. The ideal candidate is compassionate, detail-oriented, and comfortable working in a fast-paced healthcare environment.

Requirements

  • High School Diploma required; some college preferred
  • 1-2 years related experience
  • Knowledge of ACA marketplace, Medicaid, & commercial insurance terms preferred
  • Computer proficient; EMR/EHR experience preferred
  • Valid driver’s license, clean driving record, and active auto insurance
  • Must complete hospital medical clearance and required vaccinations
  • All candidates must successfully pass a national background check and a 12-panel drug screening.

Nice To Haves

  • some college preferred
  • Knowledge of ACA marketplace, Medicaid, & commercial insurance terms preferred
  • EMR/EHR experience preferred

Responsibilities

  • Contact patients to assess financial and medical eligibility for coverage
  • Enroll patients in ACA marketplace plans and obtain required documentation
  • Guide patients through the enrollment process and assist with case issues
  • Perform bedside screenings when necessary
  • Manage a high volume of outreach calls
  • Document all activity in HealthFund Solutions, Hospital databases, and EMR systems
  • Stay up to date on ACA policies, procedures and certification requirements
  • Provide accurate and timely data to support reporting and tracking needs

Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability
  • Critical Illness & Accident Plans
  • 401(k) with up to 4% employer match
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