Patient Insurance Advocate-St. Petersburg

HealthFund Solutions LLC • Saint Petersburg, FL

3d • Hybrid

About The Position

This hybrid position combines remote work with on-site patient interaction at a designated hospital facility. The work week is Monday through Friday, 8:00 AM to 4:30 PM. Remote work will occur on Mondays and Tuesdays, alternating Wednesdays, and on-site work is required every Thursday and Friday. The ideal candidate is compassionate, detail-oriented, and comfortable working in a fast-paced healthcare environment.

Requirements

• High School Diploma required; some college preferred
• 1-2 years related experience
• Knowledge of ACA marketplace, Medicaid, & commercial insurance terms preferred
• Computer proficient; EMR/EHR experience preferred
• Valid driver’s license, clean driving record, and active auto insurance
• Must complete hospital medical clearance and required vaccinations
• All candidates must successfully pass a national background check and a 12-panel drug screening.

Nice To Haves

• some college preferred
• Knowledge of ACA marketplace, Medicaid, & commercial insurance terms preferred
• EMR/EHR experience preferred

Responsibilities

• Contact patients to assess financial and medical eligibility for coverage
• Enroll patients in ACA marketplace plans and obtain required documentation
• Guide patients through the enrollment process and assist with case issues
• Perform bedside screenings when necessary
• Manage a high volume of outreach calls
• Document all activity in HealthFund Solutions, Hospital databases, and EMR systems
• Stay up to date on ACA policies, procedures and certification requirements
• Provide accurate and timely data to support reporting and tracking needs

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Critical Illness & Accident Plans
• 401(k) with up to 4% employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED