Patient Info Representative

REGIONAL MEDICAL IMAGING•Flint, MI

17d•Onsite

About The Position

Compiles, verifies, and enters patient’s medical records for RMI. This role involves maintaining patient records, handling requests for records and image releases, supporting the patient portal, processing electronic requests, preparing cases for radiologist review, retrieving and importing prior imaging, and processing subpoena and disability determination records requests. Attendance at meetings and training sessions may be required, occasionally outside of regular working hours.

Requirements

High school diploma or general education degree (GED); or six (6) months of related experience and/or training.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

Maintain records of RMI patients
Take calls/retrieve voicemails for records requests, image release, printing films, Burning CD’s
Take calls for Patient Portal support
Process electronic requests for records via website and fax.
Biopsy Requests – Prepare case in PACS for Radiologist’s review
Retrieve pathology results for procedures at RMI, enter into patient’s file and prepare for Radiologist’s review
Retrieve patient prior imaging from other outside facilities in a variety of formats and import into RMI’s PACS system.
Check-in and process outside imaging for RMI to interpret through importing CDs or electronic transfer.
Process subpoena and disability determination records requests.
Attendance at meetings and training sessions may be required.