Patient Greeter

Family HealthCare Network • Visalia, CA

2d • $25 - $30 • Onsite

About The Position

The Patient Greeter is responsible for greeting patients upon arrival at the health center and directing them to the appropriate location for treatment or information. This role involves assessing patient needs, providing clear directions, and facilitating communication and patient flow. The position requires adherence to attendance policies and the ability to work at various FHCN locations as needed. Other duties may be assigned.

Requirements

• Proof of completion of high school with a minimum overall GPA of 2.5 or completion of General Educational Development (GED) with a minimum overall score of 162.5.
• Proficiency in written and verbal communication, basic mathematics, computer applications, and technical systems.
• Job duties require specific knowledge of office or administrative processes and practices.
• Minimum of one year experience in customer service or customer facing role.
• Ability to stand or walk.
• Ability to use repetitive hand movement to type and grasp.
• Ability to occasionally lift and/or move up to 20 pounds.

Responsibilities

• Greet each patient who arrives at the health center and give them directions on where to receive further services or instructions about finding the FHCN employee who can assist them with their needs.
• Using procedure or script provided from supervisor, politely and quickly assess the patient’s needs and give them clear directions or instruction.
• When necessary, walk the patient to the assigned location.
• Use all available tools to assure communication and patient flow is facilitated.
• Adhere to the Attendance and Absenteeism Policy.
• Present to and work at any FHCN location, both at the beginning of a shift or during a shift, based on business need.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED