PATIENT FLOW MANAGER, TRANSPORTATION AND OBSERVATION

Compass Group•Wichita, KS

About The Position

As a Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators, Constant Observers and/or Transporters within a hospital setting.

Requirements

1+ year of management or supervisory experience, preferably within a hospital or related healthcare environment
Strong patient care, customer service, and/or guest‑relations experience, with the ability to apply these skills in a patient‑focused environment
Ability to review data, identify simple trends, and understand how they affect daily operations
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet

Responsibilities

Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
Understands and determines, explains, and develops dispatcher logic and transporter activities; monitors and supervises dispatcher activity.
Assists in coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate.
Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.
Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators.
Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses.
Performs other duties as assigned.