Patient Flow and Transfer Specialist

CNY Fertility Center•Syracuse, NY
•$17 - $18•Onsite

About The Position

The Patient Flow and Transfer Specialist assists guests when needed, ensures the spa area is stocked with supplies and amenities, and ensures the spa area is kept clean and orderly.

Requirements

  • High school diploma or general education degree (GED)
  • Ability to speak effectively before groups of customers or employees of organization.
  • Strong verbal communication with guests.
  • Must have good attention to detail with a strong eye appeal for neatness and cleanliness.
  • Ability to work productively in a fast-paced environment.
  • Ability to work independently and with a team.
  • Regularly required to stand, walk, reach with hands and arms and talk or hear.
  • Occasionally required to sit.
  • May exert up to 30 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly move objects.
  • Must be able to carry bags of dirty linens.

Nice To Haves

  • Experience in spa like setting a plus.

Responsibilities

  • Stocks treatment rooms with linen/amenities
  • Services the needs of the clients with proficiency and a pleasant demeanor
  • Maintains all general guest areas including supplies and cleanliness
  • Greets and checks-in clients
  • Escorts clients to retreat or resting areas
  • Keeps the client informed and comfortable throughout their visit
  • Assist the practitioners in contacting with their clients
  • Properly opens and closes the facility each day according to standard operating procedure
  • Attends training and meetings as needed
  • Assists in all areas of the spa as needed
  • Maintains immaculately clean lockers, locker rooms, and relaxation areas, toiletries in retreat and shower areas.
  • Maintain necessary supply of linen, robes, and miscellaneous amenities for clients
  • Assist practitioners with clean-up of treatment rooms
  • Share knowledge of all spa services, treatments and programs with guests and encourage them to try new and additional services
  • This position may also be responsible for performing other duties as assigned, consistent with the role and operations needs of the organization.

Benefits

  • 401K
  • Sick Leave
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