Patient Financial Services, Support Services Rep, FT Days, - Hybrid

Prisma Health • Columbia, SC

1d • Hybrid

About The Position

Communicates with third party payers, patients, and hospital departments for timely resolution. Works with the mail room in sending out initial estate packages and bankruptcy packages, reviews accounts and loads insurance. Updates account data for vendor weekly reports in addition to assisting walk in patients and serving as call center phone back up. Processes received mail to include pre-certifications and patient correspondence. Maintains current knowledge of institutional/departmental policies, third party payer regulations and all regulatory billing requirements, and standard institutional and physician forms and processes.

Requirements

• High school diploma or equivalent OR post-high school diploma/highest degree earned
• One (1) year related work experience.
• Understands, promotes, and adheres to all matters of compliance with laws and regulations.
• Technically competent in all aspects of duties and assignments.
• Ability to learn new computer techniques and programs as they become available.
• Ability to effectively plan, organize, and execute position responsibilities.
• Communication skills
• Customer service skills
• Organizational skills
• Computer skills

Responsibilities

• Meets daily performance goals.
• Contributes to department goals.
• Utilizes time and resources, assisting coworkers as time allows.
• Explains the account payment and settlement process to patient and third-party payers.
• Responsible for setting up payments' arrangements.
• Documents all patient and billing information.
• Responsible for daily time management, task management and completion.
• Communicates billing and posting issues to supervisor/team leader.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED