Patient Financial Services Supervisor - FT - Days - MRH

Memorial Healthcare

2d • Hybrid

About The Position

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:
Supervises daily staff activities for access personnel and functions.

Requirements

• High School Diploma or Equivalent (Required)
• Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Must be able to travel from location to location with the healthcare system.
• 2 years experience in a healthcare setting with some progressive lead responsibilities.

Nice To Haves

• ACCOUNTABILITY
• CUSTOMER SERVICE
• EFFECTIVE COMMUNICATION
• LEADING BY COACHING
• MANAGING PEOPLE
• PATIENT AND FAMILY CENTERED CARE
• PRODUCTIVE WORK MEETINGS
• RESPONDING TO CHANGE
• STANDARDS OF BEHAVIOR

Responsibilities

• Assesses quality of services delivered and facilitates staff development programs.
• Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
• Determines, coordinates and supervises daily staffing assignments and levels.
• Performs staff responsibilities as needed to meet departmental goals.
• Leads the handling and resolution of complex issues and complaints.
• Provides direction, orientation, training, coaching, and mentoring to staff.
• Performs or assists with performance evaluations and disciplinary actions.

Benefits

• We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
• We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
• Employment is subject to post offer, pre-placement assessment, including drug testing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED