The Patient Financial Services Specialist supports patient access, financial counseling, and accurate, timely revenue cycle operations. The role includes registering patients; verifying insurance coverage and account information; helping with billing questions, financial assistance, and Medicaid applications; processing payments and payment arrangements; and supporting pre-bill resolution, patient-related denials, account follow-up, and collections in coordination with appropriate departments. Employees in this classification share essential responsibilities and performance expectations, though daily assignments may vary based on departmental needs, staffing, training, and demonstrated competency. Employees are expected to develop proficiency across the position’s functions through training and cross-training and to perform duties within established policies, authorization limits, and applicable internal controls. Matters outside assigned authority must be referred to designated personnel.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED