Patient Financial Services Specialist

HAXTUN HOSPITAL DISTRICT•Haxtun, CO
•$19 - $25•Onsite

About The Position

The Patient Financial Services Specialist supports patient access, financial counseling, and accurate, timely revenue cycle operations. The role includes registering patients; verifying insurance coverage and account information; helping with billing questions, financial assistance, and Medicaid applications; processing payments and payment arrangements; and supporting pre-bill resolution, patient-related denials, account follow-up, and collections in coordination with appropriate departments. Employees in this classification share essential responsibilities and performance expectations, though daily assignments may vary based on departmental needs, staffing, training, and demonstrated competency. Employees are expected to develop proficiency across the position’s functions through training and cross-training and to perform duties within established policies, authorization limits, and applicable internal controls. Matters outside assigned authority must be referred to designated personnel.

Requirements

  • High school diploma or equivalent.
  • An equivalent combination of education and relevant experience may be considered.

Nice To Haves

  • Associate degree in business, healthcare administration, finance, or a related field.
  • Two years of relevant experience in healthcare registration, patient access, revenue cycle, medical billing, insurance, financial counseling, or patient accounts.
  • Experience with HDC or other financial assistance, Medicaid application support, eligibility verification, payment processing, collections, or account resolution.

Responsibilities

  • Register patients.
  • Verify insurance coverage and account information.
  • Assist with billing questions, financial assistance, and Medicaid applications.
  • Process payments and payment arrangements.
  • Support pre-bill resolution and patient-related denials.
  • Follow up on accounts and support collections in coordination with appropriate departments.
  • Develop proficiency across the position’s functions through training and cross-training.
  • Perform duties within established policies, authorization limits, and applicable internal controls, and refer matters outside assigned authority to designated personnel.

Benefits

  • Health insurance, with 100% of employee-only premiums covered and a contribution toward additional plan selections.
  • Optional dental and vision insurance, with 50% of premiums paid, including applicable spouse, children, or family coverage.
  • Paid time off accrued at approximately 17 days in the first year for hourly employees, increasing with length of service and including holidays.
  • Sick leave of up to 48 hours per year.
  • Retirement plan with an employer match of up to 3%, increasing with length of service.
  • Employee health payment match of up to $1,000 per year per family for services received at Haxtun Health’s hospital or clinics.
  • Participation in the Colorado FAMLI program, providing up to 12 weeks of paid leave for qualifying life events.
  • Employer-provided term life insurance equal to one times annual salary, with no employee premium, up to a $200,000 maximum.
  • Optional additional voluntary life insurance coverage for employees and family.
  • Employee Assistance Program.
  • Employee Purchasing Program.
  • MASA Medical Transport Services (air and ambulance supplemental).
  • College Invest 529 College Savings Plan.
  • Accidental death and dismemberment coverage.
  • Long-term disability coverage.
  • Supplemental accident, critical illness, and hospitalization plans.
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