Patient Financial Services Manager - MUSCP

Medical University of South Carolina•Charleston, SC

11d•Onsite

About The Position

Responsible for the overall direction, coordination and evaluation of Financial Counseling for MUHA & UMA. The Financial Services Manager within Revenue Cycle is accountable for the oversight on Patient Estimates for the Charleston Division as well as the Financial Assistance Program for the MUSC Enterprise. The Financial Services Manager is also accountable for the Point of Service Cash Collections office depositing collections into the bank in a timely manner. Manages one or more functional areas of a department. Manages two or more professional and support staff including subordinate supervisors. Typically has hire, fire, or promotion authority. Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Requirements

Bachelor's degree or equivalent education and/or relevant work experience.
7 years of progressive work experience.
2 years of management experience.

Responsibilities

Overall direction, coordination, and evaluation of Financial Counseling for MUHA & UMA.
Oversight of Patient Estimates for the Charleston Division.
Management of the Financial Assistance Program for the MUSC Enterprise.
Accountability for the Point of Service Cash Collections office, ensuring timely bank deposits.
Management of one or more functional areas of a department.
Supervision of two or more professional and support staff, including subordinate supervisors.
Evaluation and improvement of department processes, ensuring compliance with policies, laws, and regulations.
Management of initiatives, strategic priorities, and programs with organizational impact.
Collaboration with leadership to support the budget process and achieve key operational goals.
Planning, organizing, facilitating, monitoring, and evaluating department activities and functions.
Collaboration with leaders to establish operating procedures, enhance workflows, increase productivity, and improve quality outcomes and operational efficiencies.