Patient Financial Services Director

Embark Behavioral Health•Bakersfield, CA

7d•Onsite

About The Position

Join a growing behavioral healthcare organization as our Director of Patient Financial Services, leading revenue cycle operations that support mental health and substance use treatment programs across multiple locations. In this leadership role, you'll oversee billing, collections, reimbursement, accounts receivable, and revenue cycle performance while partnering with operational and clinical leaders. We're seeking an experienced healthcare revenue cycle leader who can improve financial outcomes, strengthen processes, and support an exceptional patient financial experience.

Requirements

5-10 years of progressive healthcare revenue cycle experience
Experience leading teams and managing revenue cycle performance
Knowledge of commercial insurance, government payers, billing, collections, and reimbursement processes
Strong analytical, reporting, and leadership skills

Nice To Haves

Bachelor's degree in Healthcare Administration, Business, Finance, Accounting, or related field preferred

Responsibilities

Lead patient financial services and revenue cycle operations across a multi-site behavioral healthcare organization.
Oversee billing, collections, accounts receivable, denials management, reimbursement, and cash posting functions.
Partner with operational, clinical, compliance, and finance leaders to support revenue cycle performance and organizational goals.
Monitor key financial and operational metrics and implement strategies to improve efficiency and reimbursement outcomes.
Ensure compliance with healthcare billing regulations, payer requirements, and organizational policies.
Manage relationships with payers, vendors, and external revenue cycle partners.
Recruit, develop, and mentor revenue cycle leaders while fostering a culture of accountability and continuous improvement.

Benefits

Medical, dental, and vision insurance with multiple plan options to fit your needs, and open access or in-network opportunities.
Voluntary Ancillary Insurance Options including hospital indemnity, accident and critical illness plans
Employer‑paid basic life and long-term disability insurance
Employee Assistance Program (EAP) offering confidential counseling, wellness resources, and access to legal and financial professionals
Access to wellness programs, including mental health support and preventive care tools
Paid Time Off (PTO) and paid company holidays.
Family, medical, and parental leave benefits compliant with state and federal laws (including CFRA, PFL, HFWA, OFLA and other related programs)
Bereavement leave and other workplace flexibility where applicable
401(k) retirement plan with company contributions after one year of full-time employment.
Pre‑tax savings options including FSA and HSA accounts