Patient Financial Services Assistant

Summit Orthopedics•Woodbury, MN

1d•Hybrid

About The Position

At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. Under the direct supervision of the Patient Financial Services Manager, the Patient Financial Services Assistant will be responsible for departmental support functions including communication with physician teams and insurance companies. This is a full-time opportunity based at our corporate office located in Woodbury, MN. Monday - Friday schedule of 7:30 AM to 4:00 PM with the ability to work a hybrid work schedule (subject to change).

Requirements

Communication with physician teams and insurance companies.

Responsibilities

Monitor and follow up with team members for order status updates.
Receive all incoming faxes, email and mail to update orders with approval/denial information.
Work with physician teams to set up peer to peer reviews and/or seek additional information on denied authorizations.
Maintain daily prior authorization updates in the automated prior authorization system.
Assist in correspondence with Worker’s Compensation authorization requests.
Perform other duties as assigned.