0000 Facility - Business Office Financial Counselor

Acadia Healthcare • Philadelphia, PA

1d

About The Position

Belmont Behavioral Health System is seeking a full-time Patient Financial Counselor to maintain accurate, timely, and complete documentation related to insurance verification, billing, and collections. The role involves reviewing admission and financial records, counseling patients and guarantors about coverage and financial obligations, and taking appropriate steps to secure payment. The counselor also maintains collection and adjustment logs and reviews them with the BOD weekly.

Requirements

• High school diploma or equivalent.
• Three or more years of experience in a related field.
• Extensive knowledge and understanding of commercial insurance and Medicare/Medicaid.

Responsibilities

• Audit admission packets and verify benefits and patient demographic information in the patient accounting system.
• Provide financial counseling to patients and/or guarantors and collect out-of-pocket amounts, including deductibles, copays, and charges for exhausted benefit days.
• Explain benefits and financial obligations to patients and/or guarantors.
• Complete financial disclosure paperwork for patients requesting assistance, including verification of income and expenses.
• Complete charity and administrative adjustment forms for approval.
• Prepare promissory notes for patients requesting payment arrangements.
• Update the upfront collection, charity, and administrative adjustment logs daily.
• Review relevant logs with the BOD weekly.
• Gather and interpret system data, determine appropriate actions, and initiate timely, strategic steps to secure payment.
• Perform other functions and tasks as assigned.

Benefits

• 401(k)
• Great Insurance Plan
• PTO Plan
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED