Patient Financial Advisor, PT Evening Shift, Rehab Admissions

Adventist HealthCare•Gaithersburg, MD

10d•Onsite

About The Position

AHC Rehabilitation - Downtown Crown is seeking an experienced Patient Financial Advisor for their Gaithersburg, MD location. This role supports pre-service processes, including scheduling and coverage authorization of scheduled services, physician/clinical communication, pre-registration of services (including coverage verifications and authorizations), and assisting patients with charitable applications. The position requires strong customer service, communication, and PC skills, with the ability to work independently and maintain confidentiality in stressful environments.

Requirements

High School Graduate or equivalent
Minimum of 2 years experience within a healthcare financial environment (can include insurer or public health setting)
Ability to work independently and in a team environment
Must maintain a high level confidentiality
Must work well in stressful environments without compromising quality and accuracy
Strong Customer Service skills
Ability to participate in an environment that promotes staff development, productivity, satisfaction and efficiency
PC skills in a Windows environment are required
Ability to initiate and follow through on projects and work independently
Strong written and verbal communication skills

Nice To Haves

Some college preferred
Knowledge and utilization of desktop applications to include Word and Excel is helpful

Responsibilities

Supports pre-service processes
Scheduling and coverage authorization of scheduled services
May require physician/clinical communication
Pre-registration of scheduled services to include coverage verifications and authorizations
Assisting patients in completing AHC charitable applications at the medical centers

Benefits

Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support