Patient Financial Advisor, PT Day Shift, Rehabilitation

Adventist HealthCareRockville, MD
Onsite

About The Position

Adventist Rehabilitation - Rockville seeks to hire an experienced Patient Financial Advisor for our Rockville, MD location who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. As a Patient Financial Advisor you will support pre-service processes, including scheduling and coverage authorization of scheduled services. This role may require physician/clinical communication and pre-registration of scheduled services to include coverage verifications and authorizations. You will also be responsible for assisting patients in completing AHC charitable applications at the medical centers.

Requirements

  • High School Graduate or equivalent.
  • Minimum of 2 years experience within a healthcare financial environment. Can include insurer or public health setting as well.
  • Ability to work independently and in a team environment.
  • Must maintain a high level confidentiality
  • Must work well in stressful environments without compromising quality and accuracy.
  • Strong Customer Service skills
  • Ability to participate in an environment that promotes staff development, productivity, satisfaction and efficiency
  • PC skills in a Windows environment are required.
  • Ability to initiate and follow through on projects and work independently.
  • Strong written and verbal communication skills.

Nice To Haves

  • Some college preferred.
  • Knowledge and utilization of desktop applications to include Word and Excel is helpful.

Responsibilities

  • Supports pre-service processes
  • Scheduling and coverage authorization of scheduled services
  • May require physician/clinical communication
  • Pre-registration of scheduled services to include coverage verifications and authorizations
  • Assisting patients in completing AHC charitable applications at the medical centers

Benefits

  • Work life balance through nonrotating shifts
  • Recognition and rewards for professional expertise
  • Free Employee parking
  • Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
  • Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
  • Paid Time Off
  • Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
  • Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
  • Subsidized childcare at participating childcare centers
  • Tuition Reimbursement
  • Employee Assistance Program (EAP) support
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