Patient Financial Advisor, PT Day Shift, Rehabilitation

Adventist HealthCare•Rockville, MD

2d•Onsite

About The Position

Adventist Rehabilitation - Rockville is seeking to hire an experienced Patient Financial Advisor for our Rockville, MD location. This role supports pre-service processes, including scheduling and coverage authorization of scheduled services. It may require physician/clinical communication and pre-registration of scheduled services, which involves coverage verifications and authorizations. The advisor will also assist patients in completing AHC charitable applications at the medical centers.

Requirements

High School Graduate or equivalent.
Minimum of 2 years experience within a healthcare financial environment. Can include insurer or public health setting as well.
Ability to work independently and in a team environment.
Must maintain a high level confidentiality
Must work well in stressful environments without compromising quality and accuracy.
Strong Customer Service skills
Ability to participate in an environment that promotes staff development, productivity, satisfaction and efficiency
PC skills in a Windows environment are required.
Ability to initiate and follow through on projects and work independently.
Strong written and verbal communication skills.

Nice To Haves

Some college preferred.
Knowledge and utilization of desktop applications to include Word and Excel is helpful.

Responsibilities

Supports pre-service processes
Scheduling and coverage authorization of scheduled services
May require physician/clinical communication
Pre-registration of scheduled services to include coverage verifications and authorizations
Assisting patients in completing AHC charitable applications at the medical centers
In-person with some light Front Desk duties/support

Benefits

Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support