Patient Financial Advisor II, Day Shift, Patient Access

Adventist HealthCare • Silver Spring, MD

1d • $21 - $27 • Onsite

About The Position

White Oak Medical Center seeks to hire an experienced Patient Financial Advisor II who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing. This role supports current care plan and through-put within the acute medical center on-site acute services. The Patient Financial Advisor II supports financial processes including authorizations, verifications, and financial options for patients. They work with Case Management (CM) to ensure patients financial obligations are met and coordinate with CM to support discharge planning. This role also coordinates and collaborates with the current eligibility vendor and provides direct patient financial counseling if appropriate. Assisting patients to complete AHC charitable applications at the support center location is also a responsibility. The role works with limited direct supervision and can complete all Patient Financial Advisor I duties if required.

Requirements

• Minimum of 3 years’ experience within a healthcare financial environment. Can include insurer or public health setting as well.
• High School Graduate or equivalent.
• At least one year establishing eligibility and/or payment authorizations.
• Requires strong knowledge/training in government payor rules and regulations.
• Requires strong knowledge/training regarding TPLs, WC, and other payment sources and liabilities.

Nice To Haves

• Some college preferred.
• Bilingual Spanish a preferred.

Responsibilities

• Supports current care plan and through-put within acute medical center on-site acute services.
• Supports financial processes including authorizations, verifications, and financial options for patients in-house as stated above. tracks available service days.
• Works with CM to ensure patients financial obligations are met coordinates with CM to support discharge planning.
• Coordinates and collaborates with current eligibility vendor.
• Provides direct patient financial counseling if appropriate.
• Assisting patients to complete AHC charitable applications at the support center location.
• Works with limited direct supervision.
• Can complete all PFA I duties if required.

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED