Patient Financial Advisor II, Day Shift, Patient Financial Services
About The Position
Adventist HealthCare seeks to hire an experienced Patient Financial Advisor II who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. This role supports the current care plan and throughput within the acute medical center on-site acute services. The Patient Financial Advisor II supports financial processes, including authorizations, verifications, and financial options for patients in-house. They track available service days and work with Case Management (CM) to ensure patients' financial obligations are met and to support discharge planning. This role also coordinates and collaborates with the current eligibility vendor and provides direct patient financial counseling if appropriate. Additionally, they assist patients in completing AHC charitable applications at the support center location. The position works with limited direct supervision and can complete all Patient Financial Advisor I duties if required.
Requirements
- Minimum of 3 years of experience within a healthcare financial environment. Can include insurer or public health setting as well.
- At least 1 year of establishing eligibility and/or payment authorization.
- Requires strong knowledge/training in government payor rules and regulations.
- Requires strong knowledge/training regarding TPLs, WC, and other payment sources and liabilities.
- High School Graduate or equivalent.
Nice To Haves
- Some college preferred.
Responsibilities
- Supports the current care plan and throughput within the acute medical center on-site acute services.
- Supports financial processes, including authorizations, verifications, and financial options for patients in-house, as stated above.
- Tracks available service days.
- Works with CM to ensure patients' financial obligations are met.
- Coordinates with CM to support discharge planning.
- Coordinates and collaborates with the current eligibility vendor.
- Provides direct patient financial counseling if appropriate.
- Assists patients in completing AHC charitable applications at the support center location.
- Works with limited direct supervision.
- Can complete all PFA I duties if required.
Benefits
- Work life balance through nonrotating shifts
- Recognition and rewards for professional expertise
- Free Employee parking
- Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
- Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
- Paid Time Off
- Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
- Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
- Subsidized childcare at participating childcare centers
- Tuition Reimbursement
- Employee Assistance Program (EAP) support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
