Patient Family Svc Rep - Main ER - PRN
Huntsville Hospital Health System•Huntsville, AL
•Onsite
About The Position
Responsible for maintaining a line of communication between individuals in the waiting rooms and in the clinical areas within Emergency Services. Provide support and crisis management in trauma situations for families and patients. Provides clinical personnel and other emergency care center staff with support and opportunities for stress management.
Requirements
- HS/GED.
- Prior related experience required.
- Excellent communication skills with the ability to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly.
- Knowledgeable of general office equipment.
- Must be certified in BLS for Healthcare Providers.
- BLS for Healthcare Providers must be obtained in the orientation period.
Nice To Haves
- Associates degree or certification preferred.
- Advanced studies in humanity, psychology, social work or equivalent preferred.
- Will consider experience in lieu of degree or certification.
Responsibilities
- Maintaining a line of communication between individuals in the waiting rooms and in the clinical areas within Emergency Services.
- Provide support and crisis management in trauma situations for families and patients.
- Provides clinical personnel and other emergency care center staff with support and opportunities for stress management.
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Flexible spending
- Short term and long term disability
- Several retirement account options with 401K organization match
- Nurse residency program
- Tuition assistance
- Student loan reimbursement
- On-site training and education opportunities
- Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
