Patient Experience Specialist

University of Pittsburgh • Pittsburgh, PA

2d

About The Position

Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Acts as liaison for patient records, maintains accurate databases and records, and ensures all forms and paperwork are completed and correct. Performs basic financial functions and guides students in administrative tasks.

Requirements

• Exceptional patient and customer service skills
• Ability to maintain accurate databases and records
• Proficiency in ensuring all forms and paperwork are completed and correct
• Experience with basic financial functions
• Ability to guide students in administrative tasks

Responsibilities

• Scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person
• Utilizing exceptional patient and customer service skills
• Acting as a liaison for patient records
• Maintaining accurate databases and records
• Ensuring all forms and paperwork are completed and correct
• Performing basic financial functions
• Guiding students in administrative tasks

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed