Patient Experience Manager
ABM US•Tampa, FL
•Onsite
About The Position
The Patient Experience Manager is responsible for leading and overseeing initiatives that strengthen the patient experience across every encounter. This role partners with leaders and frontline team members to ensure service standards are consistently delivered, patient interactions reflect empathy and professionalism, and opportunities to improve the overall experience are identified and addressed.
Requirements
- Education, experience, skills, abilities, geographic location, and alignment with market data will be considered for specific offers.
Responsibilities
- Leading and overseeing initiatives that strengthen the patient experience across every encounter.
- Partnering with leaders and frontline team members to ensure service standards are consistently delivered.
- Ensuring patient interactions reflect empathy and professionalism.
- Identifying and addressing opportunities to improve the overall patient experience.
Benefits
- Comprehensive benefits package
- May be eligible to participate in a Company incentive or bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
