Patient Experience Coordinator

The Fun Kids Dentist • Brookfield, WI

8h • Onsite

About The Position

At The Fun Kids Dentist & Orthodontist, we’re not your typical dental office — we’re a fun, fast-paced pediatric and orthodontic office where kids actually look forward to coming to the dentist! From our underwater-themed office to our amazing team culture, we believe smiles start the moment families walk through our doors. We’re looking for an experienced, upbeat, organized, and friendly Patient Care Coordinator to help create an incredible experience for our patients and families. You’re not “just” front desk. You are: The first smile families see. The calm voice helping nervous parents. The organizer who keeps the day flowing smoothly. The person who helps make our office feel welcoming, fun, and stress-free. If you love kids, enjoy staying busy, and thrive in a team environment — we’d love to meet you!

Requirements

• Dental office experience strongly preferred.
• Friendly and confident communicator.
• Organized and detail-oriented.
• Able to multitask in a fast-paced environment.
• Positive attitude and team-first mindset.
• Someone who genuinely enjoys working with children and families.

Nice To Haves

• Pediatric or orthodontic experience is a huge plus.
• Love creating great patient experiences
• Stay calm under pressure.
• Bring positive energy to your team.
• Can make even stressful days feel manageable.
• Have experience with dental insurance and scheduling systems.

Responsibilities

• Greeting patients and families with warmth and energy.
• Scheduling appointments for pediatric and orthodontic patients.
• Answering phones with kindness and professionalism.
• Helping parents understand appointments and treatment flow.
• Verifying insurance and handling patient accounts.
• Managing patient check-in/check-out.
• Keeping schedules running smoothly during busy days.
• Working closely with our doctors and clinical team.
• Creating a positive, fun experience for every child who visits.

Benefits

• PTO & benefits available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed