Patient Escort

American Addiction Centers•Chicago, IL

3d•$19 - $28•Onsite

About The Position

The Patient Escort is responsible for identifying the correct patient for transport, ensuring the appropriate mode of transport is used based on the patient's condition, and taking necessary precautions for each patient, such as managing oxygen, I-meds, foley catheters, and chest tubes. They must ensure patients are properly covered for privacy and that oxygen tanks are filled daily. This role also involves instructing and training new transport staff, relaying pertinent patient information to supervisors or departments, and informing supervisors of any delays. The Patient Escort must demonstrate knowledge of institutional policies regarding patient care, fire, safety, and infection control, and maintain the cleanliness of carts and wheelchairs, reporting any malfunctioning equipment. Additionally, they will be responsible for making film copies, looking up and filing patient folders, and writing new folders. The ability to handle stressful situations calmly and professionally is essential.

Requirements

High school graduate or GED
Some computer knowledge
Skills in handling and operation of a variety of transportation equipment.
ability to tolerate prolonged walking or standing.
Ability to work weekend, holidays and different shifts in order to accommodate staffing needs.
This position can recognize needs and behaviors of all age groups. Evidence of this can be shown by recognizing levels of development and modifying approach and exhibiting communication skills necessary to interpret age specific responses
Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

Responsibilities

Identify proper patient to be transported by checking armband
Make sure mode of transport is appropriate to patient’s condition
Make sure proper precautions are taken for each patient, i.e., oxygen, I-med, foley catheter, chest tube, etc
Make sure patient is properly covered to protect their privacy
Make sure oxygen tanks are filled daily.
Instruct and help new transport staff so they are properly trained
Make sure any pertinent patient information is relayed to supervisor or proper department/technician
Make sure supervisor or departments are aware of any delays in getting patients
Demonstrate a knowledge of institutional policies regarding patient care, fire, safety, infection control, etc.
Make sure carts are clean and sheets are in place at all times. Report any cart or wheelchair that is not working properly and in need of repair
Be able to make film copies.
Look up and file patient folders; also write new folders out.
Should be able to deal with stressful situations in a calm and professional manner.
Report patient safety events and near misses in timely fashion
Adhere to all behavioral and procedural patient safety practices
Promote culture of safety through identifying threats to patient safety and intervening to prevent patient harm
Communicate openly and promote team work
Report intimidating behavior and other threats to patient safety promptly

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program