Healthcare - Patient Enrollment Specialist (Temporary)

Crescendo.ai • Dallas, TX

5d • Remote

About The Position

We’re currently looking for a motivated Patient Enrollment Specialist with a passion for talking with people, building strong relationships, and providing personalized support throughout enrollment and program implementation. The best fits for our team are people who are excited about working in a dynamic environment where they can change people’s lives for the better and who are self-motivated and eager to be a strong part of the team. Additionally, those who are driven by helping others and making a real difference.

Requirements

• Highly preferred experience with supporting customers, conducting outbound calls, and/or converting sales leads
• You are a strong communicator who can easily build relationships, problem-solve, and navigate around push-back
• You love being on the phone and chatting with folks, and want to flex your extroverted personality
• You love providing assistance and showing people the benefit of a product or service
• You are tech-savvy, skilled at multitasking, and able to navigate through different systems simultaneously
• You can utilize your emotional intelligence to drive your conversations and allow you to meet patient needs
• You are goal-oriented with a go-getter attitude and are able to work with limited supervision
• You like to educate and simplify concepts for folks who struggle with complicated things

Responsibilities

• Serve as the first point of contact that will introduce patients to the program and help them enroll via a smartphone app
• Conduct outbound calls (to program-eligible patients) and successfully convert those calls into enrollments
• Create exceptional patient enrollment experiences and share insights with your peers
• Evangelize the program benefits and the impact it will have on member health
• Deliver value to our partners and strengthen relationships through feedback, communication, and collaboration
• Gather patient insights on enrollment experience in order to outline areas of growth and opportunity
• Maximize team growth by delivering observations and identifying trends to help the team as it grows

Benefits

• Remote working arrangements
• Competitive base salary
• Generous paid time off
• Comprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
• Competitive retirement benefits
• Access to free posture-based fitness workouts from home
• Training and professional development opportunities

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed