Patient Enrollment Specialist I (Bilingual Spanish)

Elevance Health • Nashville, TN

11h • Remote

About The Position

The Patient Enrollment Specialist I (Bilingual Spanish) is responsible for new and existing patients. This role involves outreach to patients, explaining the benefits of our programs, and guiding them through the enrollment process. Bilingual Spanish Candidates

Requirements

• Requires a HS diploma or equivalent and 1 year of experience in call center, sales, health care or customer focused environment; or any combination of education and experience which would provide an equivalent background.
• Bilingual required for the Carelon Global PR business unit

Responsibilities

• Reviewing and prioritizing patient census.
• Reaching out to patients to explain services and enrolling them into the appropriate programs based on the line of business.
• Coordinate with internal teams, including clinical and care coordination teams, to ensure seamless patient onboarding.
• Meet or exceed enrollment targets and key performance indicators.
• Providing support by addressing inquiries and scheduling the initial and annual appointments.
• Enters documentation into the designated systems.

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED