Patient Enrollment Specialist I (Bilingual Cantonese)
Elevance Health•Nashville, TN
•Remote
About The Position
The Patient Enrollment Specialist I (Bilingual Cantonese) is responsible for new and existing patients. This role involves outreach to patients, explaining the benefits of our programs, and guiding them through the enrollment process. Bilingual Cantonese Candidates are sought for this virtual role, which offers maximum flexibility and autonomy while promoting productivity and work-life integration. However, candidates must be within a reasonable commuting distance from the posting location(s) unless accommodation is granted by law.
Requirements
- Requires a HS diploma or equivalent and 1 year of experience in call center, sales, health care or customer focused environment; or any combination of education and experience which would provide an equivalent background.
- Bilingual required for the Carelon Global PR business unit
Responsibilities
- Reviewing and prioritizing patient census.
- Reaching out to patients to explain services and enrolling them into the appropriate programs based on the line of business.
- Coordinate with internal teams, including clinical and care coordination teams, to ensure seamless patient onboarding.
- Meet or exceed enrollment targets and key performance indicators.
- Providing support by addressing inquiries and scheduling the initial and annual appointments.
- Enters documentation into the designated systems.
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
