Medical Office Administrator
About The Position
Island Psychiatry is seeking a compassionate, organized professional to join our team as a Patient Engagement Specialist. This role is ideal for someone who enjoys helping people and supporting the day-to-day administrative needs of a busy mental health office. In many cases, you will be the first person patients speak with, helping guide them through scheduling, questions, and communication with the office. Island Psychiatry is a leading outpatient psychiatric practice on Long Island, serving patients across the region with thoughtful, patient-centered care. Our practice operates offices in the Port Jefferson and Huntington areas.
Requirements
- Excellent communication and professional phone presence
- Highly organized and detail-oriented
- Strong computer skills and comfort managing multiple software systems
- Ability to multitask and problem solve independently
Nice To Haves
- Students studying or interested in mental health, psychology, social work, counseling, psychiatry, pre-med, or related fields are especially encouraged to apply.
- No prior experience is required.
- This is a great opportunity to gain hands-on experience in a mental health office and work alongside clinicians
- Experience in administration and/or healthcare or mental health settings is helpful but not required.
- Spanish-speaking candidates are a plus.
Responsibilities
- Serve as a primary contact for patients by phone, email, and text
- Help patients navigate scheduling and communication with providers
- Assist with patient reception
- Submit superbills and assist with insurance documentation
- Relay patient messages to providers with discretion
- Maintain accurate records across practice systems
- Help troubleshoot scheduling and operational issues
- Assist in maintaining the smooth daily flow of the practice
Benefits
- Paid Time Off: Full-time employees (30+ hours a week) will receive 1 week of vacation and 1 week of sick annually.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
