Patient Engagement Representative

River Valley Health • Lock Haven, PA

5d • Onsite

About The Position

The Patient Engagement Representative must demonstrate the ability to multi-task, manage simultaneous communications, and set priorities while maintaining exceptional first line patient service and interpersonal behaviors in a confidential manner. The successful candidate must demonstrate the ability to work in a fast paced setting, have strong computer skills, and be able to manage a large volume of calls. The PER possesses the ability to work independently while maintaining a calm demeanor and good judgment in a fast paced environment. Work schedule may include an evening or a Saturday rotation.

Requirements

• Strong computer skills

Nice To Haves

• Physician practice experience is preferred.

Responsibilities

• Multi-tasking
• Managing simultaneous communications
• Setting priorities
• Providing exceptional first line patient service
• Maintaining interpersonal behaviors in a confidential manner
• Working in a fast-paced setting
• Managing a large volume of calls
• Working independently
• Maintaining a calm demeanor
• Exercising good judgment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed