Patient Document Coordinator

Comprehensive Prosthetics & Orthotics (CPO)•Willowbrook, IL
•Onsite

About The Position

Comprehensive Prosthetics & Orthotics is committed to restoring mobility and improving the lives of the patients we serve. Our administrative teams support that mission by helping patients and healthcare providers navigate the documentation needed for care. Comprehensive Prosthetics & Orthotics is an Equal Employment Opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. Comprehensive Prosthetics & Orthotics (CPO) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

Requirements

  • High school diploma or equivalent.
  • Clear verbal and written communication skills and a professional telephone manner.
  • Comfort making frequent outbound calls and following up on unresolved requests.
  • Strong organizational skills and attention to detail.
  • Basic computer and data entry skills.
  • Ability to manage multiple tasks and work independently and collaboratively.
  • Ability to work in person at our Willowbrook office.

Nice To Haves

  • Experience in customer service, patient services, healthcare administration, a medical office, or a call center.
  • Experience requesting, reviewing, or maintaining medical records or patient documentation.

Responsibilities

  • Making frequent outbound calls.
  • Following up on unresolved requests.
  • Managing multiple tasks.
  • Working independently and collaboratively.

Benefits

  • Training on CPO’s systems and documentation procedures.
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