Patient Dining Services Manager 1
Sodexo•Newark, DE
•$56,270 - $72,820•Onsite
About The Position
Sodexo is seeking an experienced Patient Service Manager 1 to lead daily operations for their food team at Christiana Hospital, located in Newark, DE. Christiana Hospital is a 1039 licensed bed acute care Level 1 Trauma Center and a regional leader in advanced medical treatments and patient-centered care.
Requirements
- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies.
- Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily.
- Knowledge of nutrition and specialized diets.
- Experience with oversight of diet offices.
- Strong management skills, preferably in health care.
- Associate's Degree or equivalent experience.
Responsibilities
- Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
- Lead and develop a team of frontline associates.
- Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery.
- Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience.
- Perform tray assessments to ensure food quality and presentation and tray accuracy.
- Exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.
- Perform management functions that include direct supervision of hourly associates including employee development.
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
