PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME AND PART TIME)
About The Position
Patient Dining Associates work on assigned units in a healthcare facility as part of the caregiving team. They help patients make menu selections, assemble and deliver meal trays, and retrieve trays. They support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The position also involves working with nursing, caregivers, culinary staff, and dietitians to meet patients’ nutritional needs and preferences, while following food safety, sanitation, infection-control, confidentiality, and patient-rights procedures.
Requirements
- Previous customer service experience.
- Ability to read, write, and interpret documents in English.
- Basic computer and mathematical skills.
- Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
Responsibilities
- Help patients understand menu selections and coordinate with nursing to ensure orders comply with nutritional requirements or restrictions.
- Work with caregivers and the culinary team to identify menu alternatives for food allergies and sensitivities, cultural, ethnic, or religious preferences, and requests for additional selections.
- Manage tray tickets and assemble meals according to each patient’s selection in a timely and accurate manner; retrieve trays from patient rooms at assigned times.
- Comply with regulatory agency standards, including federal, state, and JCAHO standards, and follow facility confidentiality and patient-rights policies, including HIPAA policies and procedures.
- Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
- Follow facility and department infection-control policies and procedures.
- Assist dietitians, including helping monitor patients who cannot eat food by mouth, are on liquid diets, or have a specific calorie count to manage.
- Communicate patient problems or concerns to appropriate personnel in a timely manner, following department procedures.
- Complete daily, weekly, or monthly reports required by Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs)
- Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
