PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)
About The Position
The Patient Dining Associate works on assigned units in a healthcare facility, helping patients make menu selections and assembling, delivering, and picking up meal trays. The role is part of the caregiving team and supports patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The associate works with nursing, caregivers, culinary team members, and dietitians to address patients’ nutritional requirements and restrictions, food allergies and sensitivities, cultural, ethnic, and religious preferences, and other menu needs. The position follows food safety, infection control, confidentiality, patient rights, and sanitation policies and procedures, and completes required reports. The role is based at VCU Children’s Hospital in Richmond, Virginia. The schedule is full time, with days and hours that may vary and rotating weekends.
Requirements
- Previous food service experience is required.
- Previous customer service experience is required.
- Ability to read, write, and interpret documents in English.
- Basic computer and mathematical skills.
- Must be able to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
Nice To Haves
- Previous patient dining experience is preferred.
Responsibilities
- Help patients understand menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
- Work with caregivers and the culinary team to determine menu alternatives for patients with allergies, sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
- Manage tray tickets and assemble meals according to each patient’s selection in a timely and accurate manner; retrieve trays from patient rooms at assigned times.
- Comply with regulatory agency standards, including federal, state, and JCAHO standards, and follow facility confidentiality and patient rights policies under HIPAA.
- Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
- Follow facility and department infection control policies and procedures.
- Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have specific calorie requirements.
- Communicate patient problems or concerns to appropriate personnel in a timely manner, following department procedures.
- Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
- Perform other duties as assigned.
Benefits
- $500 sign-on bonus, paid half at 30 days and half at 90 days.
- Free parking.
- Retirement Plan.
- Associate Shopping Program.
- Health and Wellness Programs.
- Discount Marketplace.
- Identity Theft Protection.
- Pet Insurance.
- Voluntary Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
- Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts for full-time positions.
- Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
