Patient Dining Associate (Dietary Aide) (Full Time)
About The Position
Patient Dining Associates work on assigned units in a healthcare facility as part of the caregiving team. They help patients make menu selections, assemble and deliver meal trays, and retrieve trays, supporting patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. Associates coordinate with nursing, caregivers, culinary staff, and dietitians to accommodate nutritional requirements, allergies, sensitivities, and cultural, ethnic, or religious preferences. The role also includes maintaining patient confidentiality and rights, following food safety, infection control, sanitation, and regulatory requirements, communicating patient concerns, and completing required reports. This is a full-time position at WakeMed Raleigh in Raleigh, North Carolina. The schedule is Monday through Friday, with hours that may vary, and rotating weekends and holidays. The listed pay range is $18.00 to $20.00 per hour. Previous customer service and food service experience is required.
Requirements
- Previous customer service experience.
- Previous food service experience.
- Ability to read, write, and interpret documents in English.
- Basic computer skills.
- Basic mathematical skills.
- Ability to occasionally lift or move up to 100 pounds.
Responsibilities
- Help patients understand menu selections and coordinate with nursing to ensure orders comply with nutritional requirements or restrictions.
- Work with caregivers and the culinary team to identify menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
- Manage tray tickets and assemble meals accurately and promptly according to each patient’s menu selection.
- Retrieve trays from patient rooms at assigned times.
- Comply with regulatory agency standards, including federal, state, and JCAHO standards.
- Follow facility confidentiality and patient rights policies, including HIPAA policies and procedures.
- Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
- Follow facility and department infection control policies and procedures.
- Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have specific calorie requirements.
- Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
- Complete daily, weekly, and monthly reports required by Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
- Perform other duties as assigned.
- Maneuver and push food delivery carts.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts
- Paid and/or unpaid time off benefits may be available in accordance with applicable laws.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
