Patient Dining Associate (Dietary Aide) (On Call)
About The Position
Patient Dining Associates work on assigned units in a healthcare facility as part of the caregiving team. They help patients make menu selections and assemble, deliver, and pick up meal trays, supporting patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The role works with nursing, caregivers, culinary staff, and dietitians to accommodate nutritional requirements, restrictions, allergies, sensitivities, and personal preferences. The position is on call, with days and hours varying. It is located at Mayo Clinic in Austin, Minnesota. The fixed pay rate is $19.10 per hour. Previous food service experience is preferred.
Requirements
- Ability to read, write, and interpret documents in English.
- Basic computer and mathematical skills.
- Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
Nice To Haves
- Previous food service experience is preferred.
Responsibilities
- Help patients understand menu selections and coordinate with nursing to ensure orders comply with nutritional requirements or restrictions.
- Work with caregivers and the culinary team to identify menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
- Manage tray tickets and assemble meals according to patient menu selections in a timely and accurate manner.
- Retrieve trays from patient rooms at assigned times.
- Comply with regulatory agency standards, including federal, state, and JCAHO standards.
- Follow facility confidentiality and patient rights policies, including HIPAA policies and procedures.
- Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
- Follow facility and department infection control policies and procedures.
- Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have specific calorie counts to manage.
- Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
- Complete daily, weekly, and monthly reports as outlined in Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
- Perform other assigned duties.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical insurance (full-time positions)
- Dental insurance (full-time positions)
- Vision insurance (full-time positions)
- Life Insurance/AD (full-time positions)
- Disability insurance (full-time positions)
- Commuter Benefits (full-time positions)
- Employee Assistance Program (full-time positions)
- Flexible Spending Accounts (full-time positions)
- Paid and/or unpaid time off benefits may be available in accordance with applicable laws.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
