Patient Dining Associate (Dietary Aide) (Full Time)
About The Position
Patient Dining Associates work on assigned units in a healthcare facility as part of the caregiving team. They help patients make menu selections, assemble, deliver, and pick up meal trays, and support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The position is at WakeMed Cary in Cary, North Carolina. The schedule is full time, Monday through Friday with hours that may vary, plus rotating weekends and holidays. The pay range is $17.00 to $19.00 per hour. The role includes helping patients understand menu options and coordinating with nursing, caregivers, culinary staff, and dietitians to meet nutritional requirements and accommodate food allergies, sensitivities, and cultural, ethnic, or religious preferences. Associates handle tray tickets, prepare meals according to patient selections, retrieve trays, follow food safety and sanitation procedures, and communicate patient concerns to appropriate personnel. Previous customer service, food service, and healthcare experience is preferred. Candidates must be able to read, write, and interpret documents in English and have basic computer and mathematical skills. The role may require occasionally lifting or moving up to 100 pounds and maneuvering or pushing food delivery carts.
Requirements
- Ability to read, write, and interpret documents in English.
- Basic computer and mathematical skills.
- Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
Nice To Haves
- Previous customer service experience.
- Previous food service experience.
- Previous healthcare experience.
Responsibilities
- Help patients understand their menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
- Coordinate with caregivers and culinary staff to identify menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
- Manage tray tickets and assemble meals accurately and promptly according to each patient’s menu selection.
- Retrieve trays from patient rooms at assigned times.
- Comply with regulatory agency standards, including federal, state, and JCAHO standards.
- Follow facility confidentiality and patient rights policies, including applicable HIPAA policies and procedures.
- Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
- Follow facility and department infection control policies and procedures.
- Assist dietitians, including helping monitor patients who cannot eat orally, are on liquid diets, or have a specific calorie count to manage.
- Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
- Complete daily, weekly, or monthly reports required by Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
